Problem
AI, new apps, and spreadsheets sit beside the systems of record. Staff copy data by hand. Events are missed. Two 'sources of truth' disagree. Automation cannot act because nothing is wired.
Connected systems
AI becomes useful when it can interact with the systems that run the business.
GillTech AI connects applications, APIs, databases, CRMs, ERPs, payments, messaging, and internal services into reliable workflows.
Solution
The company designs contracts between systems: APIs, events, webhooks, and data stores. Integrations are treated as production software — with auth, retries, observability, and clear ownership of each flow.
Capabilities
- REST APIs
- GraphQL
- gRPC
- Webhooks
- Event-driven integration
- CRM and ERP connections
- Database integration
- Third-party platforms
- Payment systems
- Messaging platforms
- Internal service composition
Use cases
An AI agent that can create or update records in CRM only through a governed API
Order, inventory, and payment events flowing between commerce and operations
Hospital or clinic systems exchanging structured data with a patient-facing product
A marketplace that must talk to shops, riders, payments, and notifications
Architecture
- Business Systems
- Integration Contracts
- REST / GraphQL / gRPC / Events
- Applications & AI
- Observability
What GillTech connects
Integration is a core engineering capability — contracts between the systems that already run the business.
APIs
Databases
CRMs
ERPs
Internal applications
Third-party platforms
Payment systems
Messaging systems
AI services
Protocols and patterns
REST
GraphQL
gRPC
Webhooks
Events
Queues
Delivery approach
Inventory systems and data owners. Choose sync vs async per flow. Define idempotent APIs and failure behaviour. Put observability on every hop. Prefer events for fan-out, request/response for user-facing actions.
Technology
REST
GraphQL
gRPC
Webhooks
Queues
PostgreSQL
Redis
Third-party APIs
Outcome
One operational picture instead of disconnected tools — and an estate where AI and automation can take real actions safely.
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Service
AI Engineering
GillTech AI designs and builds AI-powered applications with retrieval, tool use, evaluation, guardrails, and observability — integrated into the software the business already depends on.
Service
AI Automation
GillTech AI automates business and operational workflows with AI, business rules, and integrations into the systems teams already use.
Service
Cloud & Distributed Systems
GillTech AI designs cloud-native backends, distributed services, and delivery pipelines that engineering leaders can operate — with enough clarity for business stakeholders to understand the trade-offs.
Industry
E-commerce & Retail
Orders, inventory, and support sitting in different tools
Industry
Logistics
Status updates trapped in separate systems
Industry
Healthcare
Operational software that is hard to change
Work
Products and illustrative solutions
See GillTech AI products and solution patterns.
Contact
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